Privacy Policy.

At Chocorati, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our brand, visit our atelier in Dubai or Abu Dhabi, or use our digital services.

We may collect personal information that you provide to us, such as your name, email address, phone number, and delivery address. We also collect technical data including your IP address, browser type, and usage patterns through cookies to enhance your experience on our platform.

Your data is primarily used to process orders, provide concierge services, and communicate updates regarding our collections. We may also use your information for internal analytics to improve our artisanal recipes and luxury services, and for marketing purposes if you have opted in.

We implement rigorous technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. Our systems are regularly audited to ensure the highest standards of data integrity and confidentiality.

Chocorati does not sell your personal information. We may share data with trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., premium delivery partners), provided those parties agree to keep this information confidential.

As a Dubai and Abu Dhabi-based brand, we comply with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL). We respect your rights to access, rectify, or request the deletion of your personal data at any time.

Our website uses cookies to personalize content and ads, to provide social media features, and to analyze our traffic. You can manage your cookie preferences through your browser settings, though some features of our luxury digital experience may be affected.

If you have any questions regarding this Privacy Policy or the handling of your data, please contact our Data Protection Officer at info@chocorati.com or visit our atelier presence in Dubai | Abu Dhabi.